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3CX WebMeeting Service Status

Africa
Server Availability: High
YouTube/Facebook Streaming Temporarily Not Available
Asia
Server Availability: High
Europe
Server Availability: High
North America
Server Availability: High
Oceania
Server Availability: High
Russia
Server Availability: High
YouTube/Facebook Streaming Temporarily Not Available
South America
Server Availability: High
United Arab Emirates
Server Availability: High
YouTube/Facebook Streaming Temporarily Not Available
United Kingdom
Server Availability: High

2024/05/15 | US Meeting Node Disruption

Thursday May 16, 2024

2024/05/07 | The DigitalOcean VM node 52358 in the US region unexpectedly went offline due to a hardware disruption. As a result, the node is unrecoverable. Users connected to this node would have experienced disconnections from their meetings and may have lost temporary data, including recordings if the meetings were being recorded.

2024/05/07 | US Meeting Node Disruption

Thursday May 09, 2024

2024/05/07 | The DigitalOcean VM node 52130 in the US region unexpectedly went offline, likely due to a hardware disruption. As a result, the node is unrecoverable. Users connected to this node would have experienced disconnections from their meetings and may have lost temporary data, including recordings if the meetings were being recorded.

2023/12/10 | Intermittent Webmeeting availability issue

Sunday December 10, 2023

2023/08/09 | Due to an intermittent issue with the availability of a custom Google service, the Webmeeting service was unavailable for some customers from 08:00 to 11:00 UTC. The issue was resolved at 11:00 UTC. We apologize for the inconvenience.

2023/08/09 | Temporary service outage in UK

Wednesday August 09, 2023

2023/08/09 | DigitalOcean's services in the UK region temporarily experienced connectivity issues between 10:00 - 10:15 AM GMT0. Service has been restored by DigitalOcean. During the outage, we expect that users will have been disconnected from their meetings and experienced poor video quality. New servers on Google Cloud were automatically started up to temporarily take over during the outage by DigitalOcean. These will remain online until quality of service can be satisfied.

2023/07/21 | Temporary Youtube Streamer outage in South America

Wednesday July 26, 2023

2023/06/21 | A fault was detected in the Youtube streaming service for users in the South America region. The Youtube streaming service is expected to be unavailable in the region until a software update can be pushed to the region. The service is expected to be unavailable for the day of 7/21/2023 (Jul 21 2023)

2023/06/21 | Russia and South Africa connection timeouts

Wednesday June 21, 2023

2023/06/21 | We detected some connection timeouts on our conferencing servers in Russia and South Africa. The issue was detected around 7:30 UTC time, quickly investigated and fixed. Service was not impacted.

2023/06/10 | WebMeeting Platform Update

Sunday June 11, 2023

2023/06/10 | We are updating our Video Conferencing platform with our latest development features and bugfixes on June 10 2023. The updates involve certain operations that will require the platform to be unavailable for new meetings for approximately 10 minutes during our update. During this time, users already in meetings will be fine, but new users will not be able to join their meetings until the update is complete. After these updates, we're also going to perform a rolling update of all meeting servers which will require us to restart said services which will cause your meeting/s to disconnect just once. Users are urged to simply re-enter their meetings when they are disconnected as other already updated servers are always online and ready to accomodate you. Please report any issues on our forum on 3cx.com/forums. We apologize for the inconvenience the downtime from the update may cause.

2023/1/27 | EU Frankfurt 13, 16 hosts incident

Friday January 27, 2023

2023/1/27 | EU Frankfurt 13, 16 hosts incident. Certificates on these hosts expired and certificate update and reload failed. The cause has been identified and has been resolved. The 2 hosts have also been updated manually and the issue has been resolved. The certificate update failure caused the 2 hosts to be unavailable for meetings but the meeting server autoscaler was able to bring up new hosts automatically to replace the affected hosts, so minimal disruption was caused.

2023/1/21 | General Updates

Saturday January 21, 2023

2023/1/21 | Certificate updates to our MCU servers is to take place. A short 1 time disconnection from your meetings is expected as the certificate is reloaded at around 12:50AM GMT 0

2022/11/24 | Youtube Streaming Temporarily Unavailable

Thursday November 24, 2022

2022/11/24 | Youtube Streaming will be temporarily unavailable through 11/24 - 11/28. We apologize for the inconvenience.

Last updated on 2024-05-24 at 03:50 UTC